Resume

~10 Years of Experience

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Experience

2018 - Current
Amazon, Hyderabad, India

Sr. Software Development Engineer

  • Leading development of multi-year visionary project of the org with 40 developers to build unified human capacity planning application which can forecast the needs, plan for the agents in advance and mitigate any real time deficit as an integrated product.
  • Led the team of 10 developers to develop Real time workforce optimization system to detect and mitigate the agents’ supply deficit in real time, saving more than $6M YoY by reducing the Service Level miss by 10% and increasing agent occupancy by 2%.
  • Other roles and responsibilities included - Team’s roadmap planning, mentoring SDEs, driving design reviews for the org, Operational load reduction initiatives and promoting engineering excellence.
2015 - 2018
Amazon, Hyderabad, India

SDE-II

  • Led the team of 6 developers to develop distributed web application framework for Customer service application to migrate away from the 10 years old legacy monolithic application, enabling 35+ teams to manage the deployment cycle of their part of web application independently of other teams, with 800 hours of SDE effort saving every month for the org and saving ~10 forced release rollbacks every year.
2013 - 2015
Amazon, Hyderabad, India

SDE-I

  • As a member of the team, developed several features of the Customer Notification System responsible for generating notification. Added generic support for alternative notifications content types like SMS and migrated notification content storage to AWS S3.
2011 - 2013
Drishti-soft Solutions, Pvt. Ltd., Gurgaon, India

Sr. SDE

  • Developed and improved core call routing application, conference call support, softphone, reporting system and brought in engineering excellence by building code generation tool to avoid manually writing code for inter-process/service communication.

Education

2007 - 2011
National Institute of Technology, Kurukshetra, India

Bachelor of Technology (BTech)

  • Stream: Computer Science and Engineering
  • CGPA: 9.1
2006
ISC Board

Intermediate (Class 12th)

  • Percentage: 91%
  • Stream: PCM
  • City Montessori School, Mahanagar, Lucknow, Uttar Pradesh, India.
2004
ICSE Board

High School (Class 10th)

  • Percentage: 83%
  • City Montessori School, Mahanagar, Lucknow, Uttar Pradesh, India.

Leadership Skills

Envisioning

90%

Roadmap creation

80%

Leading the development team

85%

Hiring, Mentoring, Developing SDEs

80%

Driving Operational and Engineering excellence

85%

Agile development - Scrum, Kanban

80%

Tech Skills

Distributed System, SOA

95%

Scalable, High Throughput, High Availability Systems

95%

Backend Development

95%

Frontend Development

90%

Java

95%

HTML / CSS / JS / TypeScript / PHP / JSP

70%

Python / Node JS

75%

DI - Spring, Guice, Dagger

85%

ORM - Hibernate, MyBatis, iBATIS

80%